Guide · 4 min read

Online booking: more clients, fewer no-shows

A third of clients want to book in the evening when reception is closed. Online booking wins them over from competitors.

What to set up

Services with duration and price, staff with schedules, booking intervals, and cutoff times.

Reminders

A 24-hour reminder cuts no-shows significantly. Add a "cancel booking" link so another client can take the freed-up slot.

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Prepayments and memberships

Deposits for high-value services, passes for regulars: they book more often and miss fewer appointments.

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