Frequently asked questions
Couldn't find the answer? Ask the assistant in your dashboard — it knows all features and will guide you step by step.
FAQ
How do I create a website?
Sign up, click "New website", choose your niche, and describe your business — the AI will build the site in just a few minutes.
How do I connect a custom domain?
Buy a domain in "My Domains" or from any registrar, then add it in website settings under "Address & Domain". SSL will issue automatically.
How to accept card payments?
Dashboard → "Payment": select YooKassa, T-Bank, Sber, CloudPayments, or Robokassa and paste keys from their portal. Test with a sandbox payment.
Do I need a cloud receipt printer?
If you accept online payments from retail customers — yes, as required by law. Connect ATOL Online or your payment provider's cloud fiscalization, and receipts will be sent automatically.
What is required for data privacy compliance?
Privacy policy, form consent checkboxes, and regulatory compliance. The dashboard's document wizard will draft the texts and enable consent boxes.
How to export products to Ozon and Wildberries?
Dashboard → "Marketplaces": connect your seller account via API key, and AI will match categories and attributes.
Can I migrate a website from Tilda or Wix?
Products via Excel or a link to your old site; texts and pages via import or AI generated from a description. Keep old URLs using redirects.
Is customer data stored securely?
Integration keys are stored encrypted, logins are protected with 2FA, and staff actions are logged.
How do I get a refund for my plan?
Contact support — we'll refund the unused balance according to our terms of service.
Worth checking out
All guides
Step-by-step guides: launch an online store, pick a domain, meet compliance, sell on marketplaces, and grow your site.
Contacts
How to contact the Zapusk.site team: user support, agency partnerships, billing inquiries.
All features
What Zapusk.site can do: AI-built websites and online stores, payments and delivery, AI assistant, Telegram and MAX bots, CRM, marketplaces…
Describe your business — your site will be ready in 2 minutes
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